Terms of Service
These terms apply to your use of the VELOURIC website (velouric.com) and to any purchase you make from us. By placing an order you agree to them.
About us
VELOURIC is an online store selling fashion, home and lifestyle products to customers in the United Kingdom. You can reach us at info@velouric.com or through our contact page.
Orders and contract
When you place an order you are making an offer to buy. We confirm our acceptance by email and the contract is formed when we dispatch your items. We may decline or cancel an order, for example if an item is unavailable, there is a pricing error or we suspect fraud. If we cancel after you have paid, we will refund you in full.
Prices and payment
Prices are shown in pounds sterling (GBP) and include applicable taxes unless stated otherwise. Delivery charges, if any, are shown at checkout. Payment is taken when you place your order through our secure payment providers.
Product information
We try to show colours, sizes and descriptions as accurately as we can, but screens vary and measurements can differ slightly between items. Please check the size guide and description before you buy.
Delivery and returns
Delivery is covered in our Shipping & Delivery Policy and returns in our Returns & Refunds Policy. Nothing in these terms limits your statutory rights as a consumer.
Intellectual property
All content on this website, including text, images, logos and design, belongs to VELOURIC or its licensors and may not be copied or used without permission.
Liability
We are responsible for losses that are a foreseeable result of our breaking these terms or our negligence. We are not liable for losses that are not foreseeable, or for business losses. Nothing limits our liability for death or personal injury caused by negligence, fraud, or anything else that cannot be limited by law.
Privacy
How we use your personal data is explained in our Privacy Policy.
Governing law
These terms are governed by the laws of England and Wales. If you live in Scotland or Northern Ireland you may also bring claims in your local courts.
Changes
We may update these terms from time to time. The version on this page when you place your order applies to that order.